Effective Date: March 19, 2025
Last Updated: March 22, 2025
At East Texas Birding Classified Ads, we aim to provide a seamless and satisfactory experience for all our users. This Returns and Refunds Policy outlines the terms under which returns and refunds may be issued. Please read this policy carefully before making a purchase or payment on our platform.
- General Policy
1.1 Nature of Transactions:
The platform primarily facilitates classified listings where users post and respond to advertisements for goods or services. Transactions between users are managed independently, and Texas Birder Ads is not a party to these transactions.
1.2 Refund Scope:
Refunds are applicable only for platform fees paid to [Your Website Name], such as subscription charges, promotional listings, or other paid features. Refunds for goods or services purchased through user-to-user interactions are not covered by this policy.
- Refund Eligibility for Platform Fees
Refunds for platform fees are subject to the following conditions:
2.1 Non-Refundable Items:
The following are non-refundable under all circumstances:
Completed transactions for ad postings or promotional features.
Fees for services already delivered or accessed.
2.2 Eligible Refund Requests:
You may request a refund for platform fees if:
You were charged incorrectly or multiple times.
A technical issue prevented you from using the purchased feature.
You canceled a subscription within the eligible cancellation period (if applicable).
2.3 Refund Request Timeframe:
All refund requests must be submitted within 3 days of the transaction date. Requests submitted after this period will not be eligible for refunds.
- How to Request a Refund
To request a refund for platform fees, please follow these steps:
Contact our customer support team at ad*@*******************ng.com.
Provide the following information:
Your account details (username or registered email).
Proof of payment (e.g., receipt or transaction ID).
A detailed description of the issue.
Our team will review your request and respond within 3 business days.
- Refund Process
If your refund request is approved:
Refunds will be processed using the original payment method.
It may take up to 7 days for the refund to appear in your account, depending on your financial institution.
- Returns Policy for Goods or Services
East Texas Birding Classified Ads does not handle returns for goods or services sold through classified listings. These transactions are conducted directly between buyers and sellers. We encourage users to:
Review listings carefully before making a purchase.
Communicate with the seller to verify item details and conditions.
Arrange returns or refunds directly with the other party, if necessary.
- Disputes Between Users
If you experience an issue with a transaction, we recommend:
Attempting to resolve the dispute directly with the other party.
Reporting any suspicious or fraudulent activity to us through the ad*@*******************ng.com.
While we may investigate reports of misconduct, [Your Website Name] is not responsible for resolving disputes between users or providing refunds for user-to-user transactions.
- Changes to This Policy
We reserve the right to update or modify this Returns and Refunds Policy at any time. Significant changes will be communicated via email or platform notifications. Continued use of our platform after changes constitute acceptance of the updated policy. - Contact Us
If you have questions or need assistance with refunds or disputes, please contact us:
Email: it***@*********er.com
By using Texas Birder, you acknowledge that you have read, understood, and agreed to these Terms & Conditions for Registration Policy.